Caution Regarding Counterfeit and Fake Products

Thank you for your continued support of SUSgallery. We have become aware that counterfeit SUSgallery items are being sold on certain e-commerce sites and flea market apps. Some of these counterfeit products closely imitate the packaging and texture of official items, making them difficult to distinguish from genuine products. 
Please note that these counterfeit items are not manufactured or sold by SUS Inc., and we do not guarantee their quality, functionality, or safety. 
Purchasing and using counterfeit products may result in dissatisfaction due to poor functionality and could potentially lead to accidents or health issues. We sincerely ask our customers to purchase SUSgallery products only through our official online store or authorized retail stores.

Please understand that we are unable to accommodate the following requests regarding counterfeit products:
・Authentication or judgment of whether an item is counterfeit
・Repair or functional guarantees
・Exchanges for official products
・Compensation for defects or damages caused by counterfeit items

To ensure a safe environment for our customers, SUS Inc. remains committed to eliminating counterfeit products through all available means, including legal action. 
We appreciate your continued support of SUSgallery.