Privacy policy
SUS Inc. (hereinafter referred to as "our company") requests its customers to disclose their business information and/or contact information (hereinafter referred to as "personal information") such as name, address, telephone number, e-mail address. The company will protect the personal information based on the Act on the Protection of Personal Information and handle it in accordance with our privacy policy.
【THE INFORMATION WE COLLECT】
You can browse our Website without providing personal information. However, at various times, we may ask for:
Personal Details: Your first and last name.
Contact Information: Billing and shipping addresses, email address, and phone number.
Financial Information: Credit card details.
Transaction Information: Payment details, browsing history, and purchase history.
Technical Data: IP address, login data, browser type and language, time zone, location, browser plug-ins, operating system, and device information.
Profile Data: Password, purchase history, interests, preferences, feedback, and any inferred information to create a consumer profile.
Usage Data: How you use our website, products, and services.
Marketing and Communications Data: Your preferences for receiving marketing communications and your communication preferences.
【HOW WE COLLECT INFORMATION】
We collect and store information through:
Direct Interactions: When you complete online forms, correspond with us via mail, phone, or email, request information, subscribe to our email list, participate in promotions or sweepstakes, or make purchases online, through our catalog, or in stores.
Automated Technologies: As you interact with our website, we automatically collect technical data about your equipment, browsing actions, and patterns using cookies.
Third Parties: We may receive personal data from service providers, business partners, advertising networks, data brokers, and social media platforms.
【COOKIES】
A cookie is a small text file placed on your device when you use our website. We use cookies to recognize you and your device, interact with you, and store information about your preferences and actions.
Cookies help us monitor your visits, page views, traffic, location, and your Internet service provider's domain name. This data helps us understand our users and improve interactions, though some data will be aggregated and not personally identifiable.
Our website may link to other sites. Once you leave our site, we have no control over those sites and are not responsible for their privacy practices. Please review the privacy policies of any external sites you visit.
【TYPE OF COOKIES】
Persistent Cookies: These stay on your device until they reach their expiry date, which can be minutes, days, or years. They remember your preferences or actions for future visits and may be used for targeted advertising.
Session Cookies: These are temporary and expire when you finish browsing. They are not stored longer and are often used for security, such as in online banking.
First-Party Cookies: Set by the website you visit. They are generally less intrusive compared to third-party cookies.
Third-Party Cookies: Set by entities other than the website you’re visiting, such as social media plugins, ads, or external graphics.
【PERSONAL INFORMATION USAGE POLICY】
(1) For product dispatch, sending catalogs, direct messages, and/or e-mails, conveying information about our products, services and events
(2) For product/service improvement, development of new products/services
Providing support for your queries and requests related to our products, services, business activities, events, and other such things
【DISCLOSURES TO THIRD PARTIES】
The company shall not disclose personal information it has obtained to a third party without the prior consent of the customer (other than in the following exceptions). Exceptions: when acting in accordance with the law, when disclosure is urgently required in order to protect the life of a person or to protect a person's body or assets, or when collaborating with a partner company to carry out business (with the partner company being asked to properly handle the personal information).
【RETENTION OF INFORMATION】
SUS Inc. will keep your personal information as long as needed for the purposes outlined in this Privacy Policy. We will retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements and policies.
【DISCLOSURE, CORRECTIONS AND DELETION】
In the event that a customer wishes to inquire into their information, the company shall disclose in accordance with prescribed procedures. If, as a result, the company receives a request for a correction or deletion, the company shall comply.
【SECURITY】
The company shall comply with applicable laws and regulations concerning the protection of personal information and shall take necessary and appropriate steps in order to secure it
【CHILDREN’S POLICY】
Our Services are not for individuals under 18. If you are under 18, do not use our website or provide any information through our Services, and you cannot make purchases. If we discover that we have collected personal information from a child under 18 without parental consent, we will delete it. Parents or guardians who believe we may have such information should contact us to request its deletion. If a child under 18 sends us personal information, we will use it only to respond directly to the child or notify their parents. We may ask you to verify your age to ensure compliance with these policies.
【LINKS TO OTHER SITES】
While visiting the Website, you may link to sites operated by our business partners or other third parties. However, this does not mean we endorse them. We make no representations or warranties about any website you access through this Website. These sites are independent of us, and we have no control over their information or activities.
Additionally, their privacy practices may differ from ours. If you provide personal information on those sites, you will be subject to their privacy policies, not ours. Please ensure you understand their policies before sharing any personal information.
【ONLINE ACCOUNT REGISTRATION】
To make online shopping easier, you can register on our website. As a registered customer, your shipping and billing information will be securely stored for future use. You can access your account anytime with your name and password to update or change your information.
If you're using a public computer, please remember to log out at the end of your session. Your information will remain securely stored but won’t be accessible to others on that computer.
【E-MAILS】
You will receive promotional e-mails from us only if you have opted in. If you wish to stop receiving e-mails from SUS Inc., please contact us at contact@susgallery.jp. Note that you may still receive some offers while we process your request. We appreciate your patience and understanding during this time.
【ACCEPTANCE】
By using this Website, you agree to the terms of this Privacy Policy.
【BROWSER ADVISORY】
Users should place their online orders using the latest versions of Chrome or Safari for the best security. Other browsers may have issues viewing secure pages during checkout. We apologize for any inconvenience.
【TRADEMARKS】
The trademarks and trade dress of Baccarat and our affiliates cannot be used without written permission. This includes Baccarat names, logos, graphics, page headers, button icons, scripts, and service names.
【GOVERNING LAW】
These Privacy Policy and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Japan.
【IP ADDRESS】
We analyze visitor trends to improve information dissemination through our websites. Our server logs details such as your IP address, the pages you visit, and the duration of your visit. We use analysis software to generate reports that help enhance your experience and improve our services.
An IP address, assigned by your Internet service provider, generally changes with each connection. However, with a broadband connection, it might remain the same and potentially be linked to your personal computer. While we use IP addresses to gather aggregate usage information, we only identify individuals if we have additional linking information, which we do not seek.